Welcome to Khair Privacy Policy

Last Updated May 1, 2022


This policy will allow you to understand how we use and protect your information. If you have any inquiries, you can reach us at info@Khair.com

Introduction

Khair ("us," "we," or "Khair") is focused on regarding the protection freedoms of our clients, patients, and different users of Khair and related sites, applications, administrations and portable applications given by Khair and on/in which this Privacy Policy is posted or referred to (altogether, the "Administrations"). We made this Privacy Policy to give you certainty as you utilize the Services and to show our obligation to the protection of privacy. This Privacy Policy only applies to the Services. This Privacy Policy is not applicable to any other website or digital service that you may be able to access through the Services or any website or digital services of Khair’s business partners, each of which may have data collection, storage and use practices and policies that may differ from this Privacy Policy. Your use of the Services is governed by this Privacy Policy and the Agreement (as the term “Agreement” is defined in our Terms of Use). Any capitalized term used but not defined in this Privacy Policy shall have the meaning in the Agreement.BY USING THE SERVICES, YOU AGREE TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND YOU HEREBY CONSENT TO THE COLLECTION, USE, AND SHARING OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. In the event that YOU DO NOT AGREE WITH THIS PRIVACY POLICY, YOU CANNOT USE THE SERVICES. Assuming YOU USE THE SERVICES ON BEHALF OF SOMEONE ELSE (SUCH AS YOUR CHILD) OR AN ENTITY (SUCH AS YOUR EMPLOYER), YOU REPRESENT THAT YOU ARE AUTHORIZED BY SUCH INDIVIDUAL OR ENTITY TO ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL'S OR ENTITY'S BEHALF.

When do we collect information?

We collect the said information when you register through the web or via the Khair mobile app.

Do you collect personal information from your users?

Yes, we collect personal information from your users.

What kind of personal information do you collect from users?

Personal Information includes (but is not limited to) the following categories of information:

  • Contact data (such as your email address and phone number)

  • Demographic data (such as your gender, your date of birth and your postal code)

  • Contact data (such as your email address and phone number)

  • medical data (such as the doctors, dentists or other healthcare providers you have visited, your reasons for visit, your dates of visit, your medical history, and other medical and health information you choose to share with us)

  • Other information that you voluntarily choose to provide to us, including (not limited to) NIC, unique identifiers such as passwords, and Personal Information in emails or letters that you send to us.

How secure is my personal information?

Our aim is to make your experience on our website/app secure, therefore our website/app is examined regularly for security breaches. This is done via Malware scanning. Your personal information is contained behind secured networks and is only accessible to a limited number of persons who have special access rights and are required to keep the information confidential. All sensitive/credit information you supply may be encrypted via Secure Socket Layer (SSL) technology. In order to protect a user’s personal information, a number of safety measures are put in place when a user subscribes, enters, or accesses their information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Does your website/app send emails or newsletters to users?

Yes, if users register and choose to receive newsletters and emails from us.

Do you use any digital analytics software for tracking purposes?

We use tracking technologies such as Google Maps API to determine your location and recommend the best doctors near you

Does your website/app show ads?

No

Tracking Technologies: Which of the following does your website/app use or plan to use?

Google analytics

How do we use your information?

We use your information, including Personal Information, to provide the Services to you and to help improve them, including to:

  • Provide you with the products, services and information you request and respond to correspondence that we receive from you; to personalize your website experience and offer you content and products as per your needs.

  • Provide, monitor, review, administer or expand the Services, perform business analysis, or for other internal purposes to support, improve or enhance our business, the Services, and other products and services we offer.

  • Notify you about certain resources or Healthcare Providers we think you may be interested in learning more about

  • Contact you when needed, including to remind you of an upcoming appointment.

Third-party disclosure

We do not sell, trade, share or otherwise transfer to outside parties your personally identifiable information unless we provide users with the advance written notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses and purposes.

DATA STORAGE AND DELETATION
  • Your personal data is stored with utmost security in accordance with the provision set out under the Personal Data Protection Act 2012.

  • We store your data only as long as necessary to provide you with our Services and other legitimate business purposes including but not limited to, maintaining performance of the services or in compliance with the legal proceedings and requirements.

  • We may retain your data as long as your account is active, once you have deleted, we will no longer store your information with us.

  • We may retain some of your data even after the expiration of your term or deletion of your account, in the event including, but not limited to unresolved issues, law enforcement, fraud prevention, etc.

COPPA (Children Online Privacy Protection Act)

Khair strictly follows the guidelines set by the Children's Online Privacy Protection Act (COPPA) managed by the Federal Trade Commission (FTC). Therefore, we do not market our services to children under the age of 13 years.

Copyrights

All content, videos,images, articles on Khair website, and the Khair mobile app is the property of Khair under copyright laws. Consequently, any individual or organization who illegally uses or duplicates Khair content will be penalized in accordance with the law. All Rights Reserved.

Data Theft

The data found on the Khair website and the Khair app belongs to Khair. Khair reserves the right to take legal action against any individual, party, or organization found committing data theft whether on Khair website or the mobile app.

Changes in the privacy policy

Khair holds the right to update this Privacy Policy at any time, with or without advance notice. In the event there are significant changes in the policy, Khair will notify its users.

Contact Khair

If there are any queries or concerns about this privacy policy, Contact us on website or email us info@Khair.pk